Sizing

Production Warranty
Our Jewellery is made by expert Jewellers, every piece of our Jewellery goes through a quality control process before being delivered to you. 

If on the rare occurence a manufacturing fault is found in your Jewellery we will repair or replace it for free. 

Your Jewellery is delicate and pressure can easily bend the metal, bending from heavy pressure can cause the structure of jewellery to be altered and our policy isn't able to cover damage caused from lack of care.

Lifetime Warranty On Engagement Rings and Stone Setting
Your gemstone is covered for life to keep it's sparkle and durability.

If not we will replace it for free and only charge the re-setting cost.

A Moissanite can only be scratched by a diamond, and it is more resistant to shattering than a diamond. 

Will normal wear and care the stone will not chip or shatter. 

Caring for your jewellery information can be found on our blog.

We can't provide returns for change of mind or the wrong size as the jewellery is custom made to your size.

Returning Jewellery or Stones to Moissanite Engagement Rings

• Contact us first to advise us you'd like to return the pieces and let us know the defect, this defect must be found by our team in order to receive a refund
• Send the item to the following address:
• M.E.R. (For security reasons, do not write the word jewellery anywhere)
  Level 7/ 80 Dorcas St, Southbank, Vic, 3006.

IMPORTANT:
Moissanite Engagement Rings reserves the right to refuse to refund or exchange to any customer the price of the jewellery if:

• Damage to the Jewellery from excessive force or pressure can be seen.